Returns Policy

Refunds For Unwanted Items

Thank you for your recent order. We really hope you love your items but if for any reason you would like to return something you can do so subject to the following conditions.

  • It is within 21 days of dispatch from Just Delights.
  • The item is in its original packaging.
  • The item is in its original and resellable condition.

We only refund the cost of the items returned, we do not refund your postage costs.

If an item is returned to us after the 21 calendar day time scale, a return will not be possible and the item will be returned to you.

Please ensure that you return the necessary paperwork with the item stating that you would like a refund. If you have misplaced the paperwork please contact us on 01326 379075 for assistance. We suggest Recorded or Signed For postage which will give you a tracking number and allow you to check when the item is received - a receipt is not proof of shipping.

Once the item is received at Just Delights, you will be refunded within 14 days.

Return Address

Just Delights, Commercial Road, Penryn, Near Falmouth, Cornwall, TR10 8AQ.

 

Refunds For Faulty Items

If an item is in any way faulty, we will refund the cost of your return postage (up to £5.00). Any other charges will not be refunded.

Please ensure that you return the necessary paperwork with the item stating why the item is faulty. We recommend that you return your goods by Recorded or Signed For postage as a receipt is not proof of shipping.

Once the item is received at Just Delights, you will be refunded within 14 days.

Return Address

Just Delights, Commercial Road, Penryn, Near Falmouth, Cornwall, TR10 8AQ.

 

For more information on the above, please don't hesitate to get in touch.